Effective Online Store Optimization Approaches for Saudi Retailers
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  • Developed a figure visualization approach that managed both Arabic and English numbers
  • Redesigned data visualizations to progress from right to left
  • Applied graphical cues that corresponded to Saudi cultural meanings

  • Distinctly specify which language should be used in each entry box

  • Intelligently change keyboard language based on field requirements

  • Place form text to the right side of their corresponding inputs

  • Verify that system feedback appear in the same language as the intended input

For a high-end retailer, we created a regionally-appropriate attribution approach that acknowledged the distinctive path to purchase in the Kingdom. This technique uncovered that their platform investments were truly delivering nearly three times more returns than earlier measured.

  • Use fonts specifically designed for Arabic screen reading (like GE SS) rather than classic print fonts
  • Enlarge line leading by 150-175% for view details enhanced readability
  • Implement right-aligned text (never middle-aligned for body text)
  • Avoid condensed Arabic fonts that compromise the characteristic letter structures

Successful methods:

  • Adding regional transaction options like Mada
  • Enhancing native descriptions
  • Highlighting Saudi assistance presence
  • Incorporating confidence builders tailored for Saudi users

Recently, a retail client contacted me after investing over 500,000 SAR on digital marketing with limited returns. After restructuring their methodology, we produced a dramatic improvement in return on investment.

For a clothing store, we performed a thorough platform efficiency analysis that discovered their most effective channels were completely different from their global norms. This discovery allowed a reallocation of investment that improved their complete ROI by over two hundred percent.

As someone who has designed over 30 Arabic websites in the last half-decade, I can tell you that applying Western UX practices to Arabic interfaces simply doesn't work. The unique characteristics of Arabic language and Saudi user behaviors require a totally unique approach.

After partnering with three distinct international agencies that couldn't generate results, my organization finally engaged a professional Saudi digital agency. The difference in performance was remarkable.

Recently, a eatery manager in Riyadh complained that his establishment wasn't visible in Google searches despite being popular by customers. This is a frequent challenge I encounter with local businesses throughout the Kingdom.

  • Redesigned the application process to align with right-to-left user expectations
  • Built a dual-language form system with intelligent language switching
  • Enhanced smartphone usability for thumb-based Arabic input

Don't hesitate to connect if you have specific questions about adopting these best UX design practices for Arabic websites – I'm always willing to offer more practical guidance based on my experiences.

Key considerations:

  • Longer decision periods in Saudi conversion routes
  • Family influence aspects in purchase decisions
  • Messaging as a substantial but challenging-to-attribute impact medium
  • In-person confirmation as the last purchase trigger

When I started my retail business three years ago, I was sure that our unique products would be enough. I overlooked market research as a waste of time – a mistake that practically destroyed my entire venture.

After implementing mobile-specific enhancements for an technology store, including upgrading performance and mobile-appropriate navigation, their smartphone sales percentage improved by fifty-three percent.

Last month, my friend's web-based business was struggling in search results even with selling excellent products. After implementing the strategies I'm about to describe, his search visits grew by one hundred sixty-four percent in just two months.

I use a simple tracker to record our competition's rates adjustments every week. This has already allowed us to:

  • Discover cyclical promotion cycles
  • Recognize special offer approaches
  • Understand their cost structure

Initiate by listing ALL your rivals – not just the obvious ones. In our investigation, we found that our biggest rival wasn't the well-known brand we were monitoring, but a recent company with an unique approach.

Remarkable results:

  • Ephemeral platforms exceeding Instagram for certain products
  • Night promotion substantially surpassing daytime efforts
  • Video media generating superior ROI than static imagery
  • Mobile performance surpassing desktop by considerable margins

In my latest project for a banking company in Riyadh, we found that users were frequently selecting the wrong navigation items. Our user testing demonstrated that their eyes naturally progressed from right to left, but the main navigation elements were placed with a left-to-right emphasis.

I spend at least a substantial amount of time each Monday examining our competitors':

  • Digital organization and navigation
  • Articles and posting schedule
  • Online platforms presence
  • Customer reviews and assessments
  • Jeddah search engine optimization strategy and rankings