If you want to fix PST files using this tool, make sure to have a proper backup of the Outlook PST before processing. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. However, in some cases, the Inbox Repair tool (SCANPST) fails to repair the PST file. Opt for a better alternative tool such as a professional PST Repair Tool. Microsoft Outlook, like any other software on Windows, encounters several errors.

However, like any software, Outlook isn’t immune to issues. Just as your files can easily become corrupted, so can your Outlook profile. This usually happens when you've switched versions of Outlook but your profile did not update. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild.

We can teach you how to repair a corrupted file, but to prevent it from happening to other files, we recommend investigating the root cause of the corruption. In that case, you may need to take harsh steps to remove it, as leaving it unattended can harm system files and exploit sensitive information. If you’ve tried everything and Outlook still isn’t working, it might be time to use a trusted and automated Outlook data file repair tool. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder.

This is one of the more popular culprits as to why Outlook repeatedly asks for your password. It might be that antivirus software is trying to block a function that is repeatedly trying to squeeze through the firewall. There are a number of causes to Outlook not working you can troubleshoot. If you want to learn how to fix Outlook issues involving a frozen screen, here are some things you can do. There is nothing worse than when you are working on something important, you go to send off an email, and Outlook freezes or you see that dreaded "not responding" message. If your Outlook profile is listed under the Privacy tab, Spotlight will not index it.

The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. In addition, you can export directly into Office 365 mailboxes after recovery with no middle step required. Using Cached Exchange site Mode in complex environments can lead to painful sync delays.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case.

In short, even small things can make Outlook stop working. But the good part is, you can fix most of these problems with simple steps. If you have Outlook in your startup folder, remove the shortcut from the startup folder. It's a by-product of making more space on your PC, you delete things you don't think you need anymore.

The Scanost.exe tool is no longer available starting in Outlook 2010. We now recommend that you delete your offline Outlook Data File (.ost) and that you let Outlook redownload the information from the server that is running Exchange Server. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. To resolve this issue, delete your .ost file and that you let Outlook redownload the information from the server that is running Microsoft Exchange Server.

ScanPST mostly validates and corrects errors in the internal data structures of a .pst file. Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary. These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information site that is not in the Lost and Found folder. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder.

This can be done by repairing the file from the root levels. According to Microsoft, the Inbox Repair tool doesn't connect to or analyze data stored in an Exchange mailbox. It only looks for errors (corruption) and, if there are any, permits those tools to fix them.